Frequently Asked Questions

You've got questions, we've got answers.

Why are you doing an early release?

We are committed to providing the best user experience. In order to ensure our infrastructure can handle the massive demand for PYUR, we are only releasing the software component in the early release to controlled groups to make sure everything on our end works as it should. Our line system allows us to give quicker access to those who are helping us spread the word about PYUR.

Referral Program

For each person you refer that signs-up for the early release & confirms their email, you will be bumped ahead of everyone in the sign-up line who has less shares than you.

What are all the ways I can move ahead in line?

We rank access by 1. Paid pre-order 2. Number of shares 3. Confirmed email 4. Date/time you signed up with your email

Where on your site do I purchase my service?

After you input your email, the purchase form is on the bottom of your rank page. Call or email us if you need any help ordering!

How will I be charged for my pre-order?

Your credit card will be charged right when you complete your pre-order purchase, but your year subscription will not start until you are granted access to the system.

What is your cancellation policy?

As long as your PYUR box hasn’t shipped yet, you can cancel at any time by contacting us at support@pyurweb.com.

When will my order ship?

Orders will begin shipping in late 2015 in the order they were received, but the more people you refer, the sooner your order will ship.

How much does shipping cost?

Shipping is free!

How will you get my address?

When the PYUR box is ready to ship, we will contact you to get your current email address. This way, we won’t send your PYUR box to an old address that might have changed.

What types of credit cards do you accept?

VISA, MasterCard, Discover, and AMEX.

What will the retail price of the subscription/box be after the promo period?

$19/mo for the subscription and $199 for the box.

Will I still be able to purchase PYUR after the pre-order period ends?

After the pre-order period ends, you will still be able to purchase PYUR boxes, but the $249 pre-order discount will no longer apply.